Session Details

UX: Like Complexity? Try Dealing with Users on a Daily Basis.

Regular Session

Users (anyone who is a customer or an employee) are hard to figure out sometimes. But that's okay.

The first thing we need to understand is that there is a huge difference between what they say they want, and what they actually need.

During this conversation (for any team member) we'll discuss real, practical ways to conduct an end-user interview so you can walk away with confidence knowing what to do. These techniques will prepare you so you can start interviewing and see results immediately.

Nicholas Taylor

UX Architect, Managing Consultant


A software development conference in the Louisville, KY area on March 28 - 30, 2018 designed to cover all aspects of software development regardless of development stack.

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